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Step 1 Scanning and Image Distribution - F&S RT staff provides client with protocol support/education as needed - Scan is performed at imaging facility - Client modality connected to F&S server via a DICOM connection in order for F&S to receive images (F&S can also provide integration to client PACS as needed.) - F&S utilizes a state-of-the art, co-located, Tier 1 Data Center for Internet and Networking capabilities with 99.99% availability, scalability, security and redundant backup Step 2 Order Request and Patient Registration - Client orders the interpretation by faxing a patient registration form to F&S. - The worksheet details patient demographics, clinical history, chief complaint, etc. - F&S registration staff receives the form, ensures information is complete and enters order into the F&S RIS system. Step 3 Workflow Routing - F&S trafficking team receives images in the PACS and associates them with the order - Trafficking routes the study to the appropriate radiologists worklist based on license, insurance, subspecialty expertise and availability Step 4 Interpretation - Radiologist dictates the report - Voice file sent to F&S transcriptionist - Radiologist consults with referring physician as needed Step 5 Transcription - Transcriptionist types the report Step 6 Report Signature - Radiologist reviews and electronically signs report Step 7 Report Distribution - Report is faxed to the client, or client can access via the Web, or both Step 8 Analytics - F&S can provide statistical analysis on report turnaround and referrer trends - Detail on quantity and type of reports interpreted is provided with each F&S invoice. Step 9 Client Support and Services - Client Support Call Center - IT Support - RT Support - Licensing and Credentialing Support - Account Management - Marketing Support - Billing - Modality Purchase Consultation - Policy/Procedures Development Medical Director/Advisor Support |
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